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← Compliance/Data Residency & Services
Reframe · /orgs/settings/services

Compliance · Privacy / Legal

Where agent data lives — residency, retention, and what each store holds.

The services screen lists infrastructure components. Reframed for compliance, the same stores become a data-handling posture: which payloads stay in your network, how long they are kept, and what sensitive content each store could hold.

Residency Posture

Payloads stay in your network · SOC2 Type II · 90-day retention

Residency

In your network

Payloads stay self-hosted; nothing leaves the perimeter.

Attestation

SOC2 Type II

Object store, warehouse, and scanner are attested.

Retention

90-day default

Applied to payloads and aggregates org-wide.

!Caution

Pulse is cloud-hosted

Analytics events leave your network to Qpoint Cloud.

Data Stores

Each service is a place agent data comes to rest — where it sits, what it holds, and how much.

ServiceLocationHoldsStatusEst. volume / cost

Object store

payloads

Self-hosted S3
Request / response bodies — may contain sensitive data (PII). SOC2 ✓Healthy

~4.2 TB

~$1.6k / mo

Event store (Pulse)

analytics

Qpoint Cloud
Analytics events — metadata, no raw payloads.Healthy

~till

incl. in plan

Warehouse

aggregates

Self-hosted
Aggregated rollups derived from events. SOC2 ✓88% retention

~0.6 TB

~$0.3k / mo

Qscan scanner

sensitive-data detection

Self-hosted
Scans payloads in place for PII / secrets; stores findings only. SOC2 ✓Connected

findings only

incl. in plan

SOC2-attested stores carry a . The Warehouse is at 88% of its 90-day retention window — older aggregates will roll off or need an extended policy.

The object store is the core compliance lever

The object store holds raw request/response payloads that may contain PII sent to agents. Residency (self-hosted vs cloud) and retention here are the highest-impact controls you own — they determine whether sensitive data ever leaves your network and how long it persists.

Est. Storage Cost

~$1.9k / mo

Driven mostly by the object store's 4.2 TB of retained payloads. Shorter retention or tighter capture rules cut both cost and exposure — a residency choice with a spend consequence.

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